Automated cloud backup service

We value our customers’ preference not to reveal projects we have done for them in public marketing materials. So there are no names and direct links on the applications we have done, only description of functionality, expertise, and technologies.

Customer profile

Leader in customer interaction management solutions in France.

Business needs

The client is constantly improving his products by adding new features, moving to new technologies and devices to keep on going with the times. This time it was decided to add several extensions for enterprise mail management product. Already having the experience of work with Noveo team, the Customer did not hesitate to whom give the project.

Our solution

Noveo implemented:

  • smart automatic answering, based on templates and client historical data;
  • integration with existing Electronic Document Management systems via web services;
  • extension that simplifies company’s inter-department requests management.

With extensions delivered by Noveo, the customer provides product modifications that perfectly integrate with end-client’s environment and business processes.

Technologies highlights

Java EE: Servlets, Web Services, Java Mail API; Spring, Hibernate, Bean shell; Apache Tomcat, Linux for server side Java Server Pages (JSP), JavaScript, HTML, CSS for presentation layer.