Debt collection agency automation

We value our customers’ preference not to reveal projects we have done for them in public marketing materials. So there are no names and direct links on the applications we have done, only description of functionality, expertise, and technologies.

Customer profile

Association of Russian debt collection agencies.

Business needs

With the recent growth of their activities on returning debts on loans, collection agencies met a need in specialized software.

Our solution

Noveo developed an application with the following main functions:

  • management of users, groups, access priveleges;
  • management of debtors, creditors, loan cases;
  • simplification of activities’ planning through reports on current loan cases’ statuses;
  • closure and re-opening of loan cases;
  • assignment of loan cases to particular collectors;
  • secure access via LAN or Internet for communication between offices;
  • traffic minimization;
  • tracking of modification history;
  • import/export to/from MS Excel;
  • customization of information displayed on screen forms;
  • reports on creditors, debtors, loan cases, current statuses.

Technologies highlights

  • .Net Framework 3.5 and C# 3.0
  • WPF
  • WCF
  • Windows services
  • Microsoft Entity Framework
  • Microsoft Enterprise Library
  • MS SQL Server 2008 and Reporting Services
  • X.509 Certificates